The public prosecutor's office of Khénifra has just ordered the arrest of a manager of a fictitious travel agency that was operating without authorisation or power of attorney from any tour operator. Exploiting the sign of a former travel agency that operated in the same commercial complex, B.H sold travel tickets to various destinations. It turned out during the investigation that the pseudo-travel agent was exploiting two young minors who provided him with these travel documents in exchange for 400 to 500 DH. The two hackers scoured online shopping and purchasing sites using bank card numbers belonging to third parties to pay for the requested tickets. They admitted that they did the same for the purchase of other products via the Internet.

The case broke when another agency filed a complaint against the illegal operation of a competing agency. A news item, we might say almost banal, but which challenges us on the thorny issue of securing transactions via the Internet, which made headlines in the press last year, but above all caused several victims. One example among others: J.K, who is part of the RAM flight crew, was defrauded of a sum of 6,000 DH. He went to the police station to file a complaint: inadmissible, he was told. The prosecutor's office asked him to make the best of a bad job. He therefore turned to the bank that issued the card, which happens to be French, so that it would reimburse him after having filed a complaint in France.

Regarding Moroccan banks, it is as simple as can be: client and merchant are the only ones responsible. They must therefore bear the consequences of their transactions. This is all the more true as Morocco has a secure commercial transaction platform via the Internet. Indeed, an SSL (Secure Socket Layer) platform authenticates the merchant and encrypts the client's data. Unfortunately, everyone knows that security in IT matters remains relative. Bugs and other vulnerabilities that belong to the realm of the random mean that the most sophisticated systems can have flaws. Also, in other parts of the world, this security has taken the form of consumer protection. This protection establishes the essential trust that allows commerce to flourish like a bud in spring. This is what allowed J.K, for example, to continue buying many products via the Web. Other Moroccan enthusiasts of new technologies no longer do so for fear of being scammed and not being able to recover their costs. This constitutes a brake on the development of e-commerce. It must be said that, in general, legislation in the field of cybercrime is still embryonic and awareness remains almost non-existent officially.