Fès hosts the 11th Call Centre Exhibition

Fès is preparing to welcome offshoring professionals for the 11th edition of the International Exhibition of Contact and Call Centres in Morocco (SICCAM). This event, which will take place at the Fès Shore park on 16 and 17 May, and which includes a stop in Meknès, will be an opportunity to highlight the potential of Fès and Meknès in the field of offshoring with a view to creating a genuine regional hub for customer relations. It will also allow for the presentation of new offers and approaches for supporting and developing call centres, opportunities for creating offshore and nearshore contact centres, as well as prospects for developing customer relations internally (inshoring). "This exhibition is of great importance because it will allow us to take stock of the evolution of the customer relations sector in Morocco and to analyse the situation of call and contact centres in Morocco.…