Good views. Large rooms but service isn't suitable for a five star hotel. Staff at the restaurant isn't warm. No service at table and when you ask a server to bring you something, you'll probably not get it as he would "forget it". A person nearby asked for a spoon and the guy told her there you are on the other table. I found it very impolite. Some friends reported that their rooms are not clean enough and sound isolation isn't top neither.

this hotel doesn't live up to the standards of 5 stars.. well 3 stars could be the right level for it. However, its built on huge area with nice design. reception staff were good. the international restaurant staff particularly the female was horrible .. maybe more training in area of use a good manners would be recommended. rooms are big but furniture is old and not very clean. room facilities are ZERO compared to other 5 stars hotels. TV was not working and took them 2 days to fix the batteries. I wouldn't recommend this place for such high price as you can find much better hotels within the same range if not cheaper.

Very pleasant stay. Excellent treatment and variety of food. One top feature is the swimming pool.

A highly disappointing experience. Hotel to avoid at any costs!!! First and foremost, lack of clarity on the website (mobile version does not work properly...) at booking made us wrongly book for 1 adult. While it could have been easily managed at reception, management forced us to take an all inclusive package (difficult to argue or find another hotel on NYE...). Management showed a lot of arrogance, shaky argument and lot of familiarity... Overall quality of services is rather bad. As we have been forced to take the all inclusive package, we tried it for lunch and food was a disaster... Lunch is supposed to be served till 3pm but everything was cold at 2.30pm (with employees eating next to you in spite of taking care of the food for customers...). In general employees were rather familiar struggling to speak decent French and in general poor English... Top management was clearly prioritising locals (step up the queue for tables, best seats reserved etc.). Infrastructure is getting old (see picture). Some parts are falling apart. Probably my worst hotel experience ever. A poor image of Morocco...

Fabulous!!! Had an amazing experience. Good is great, rooms are spacious and clean. Staff friendly and facilities excellent. Please look no further than Kenzi, 5 star experience.