There are better hotels in the vicinity - There are only two elevators and one of them is always out of service. All the guests are struggling on one and you can imagine the delay. - Gym operating hours are only 8 AM til 10 PM. And most of the machines are not working. The ones that are working are old and NOT clean and needs maintenance as they don’t operate normally. - There is no drinking water in the gym nor a restroom - Internet is slow - A/C temp control doesn’t work because it is set by the hotel. If they set it to heat, then that is what you are going to get even if you feel it is hot. - Food quality: Breakfast is very good. But lunch and dinner is ok, not impressive - If you are sensitive to light while sleeping and require total darkness, you wont like sleeping here - Electric wall outlets are EU type and no places for US/UK types - Employees are friendly and nice, working hard to keep guests happy - Front Desk is small and usually has one employee only to help the guests - Parking is challenging - Location is the best thing about this hotel. Almost everything is close - when I order Room service, the food and hot drinks does not arrive hot even if I request so. I guess the trip to my room is long and they dont have temp covers for the food

Old hotel annoying voices from the wedding party or from the street or from the renovation so it's totally annoying.

Drink on dinner was not included in hotel room fees

Good location in the city centre of Casablanca, soacious room and delicious breakfast

Perfect spot in casablanca for festivities (such as weddings, galas...)